EU- Pricing Disclosure

Last updated: March 17, 2026

Last Updated: January 2026

Table of Contents

  1. Crypto-Asset Prices

  2. Fees

  3. Costs

  4. Order Finality

Crypto-Asset Prices

Prices for the Exchange service are calculated as follows:

  • When a client wishes to carry out a transaction offered by the exchange service, they indicate which crypto-assets they want to buy, sell, or exchange, as well as the amount.

  • The Entity obtains the price in real time. This price is estimated by observing not only the current quotation of the crypto-asset but also the liquidity available at that moment.

  • Crossmint obtains the base price of crypto assets by fetching real-time pricing data from reputable, independent third-party providers and liquidity sources. Prices are updated regularly to reflect current market conditions.

  • The Entity adds the commission for the service and displays to the user the final price the user will pay for the crypto-asset, as well as the added commission. This price remains fixed for 10 seconds, after which it is updated again.

  • If the user accepts the transaction, the crypto-assets involved are credited at the fixed price.

  • In parallel, the Entity proceeds to buy and/or sell the necessary quantities of crypto-assets to ensure that it holds sufficient funds on its balance sheet to continue offering the service to other users.

For stablecoins offered by Crossmint, the base price is pegged to their underlying fiat currency (e.g., USD $1 for USDC, €1 for EURC).

For further information regarding pricing, please refer to the Non-discriminatory commercial policy and pricing policy for the crypto-asset exchange service.

Price Display and Execution

For all transactions, the asset price shown to you during your order includes the base price plus any applicable spread. The price displayed during checkout is the price you will pay to purchase a crypto asset from us or the price you will receive for selling a crypto asset to us.

For sell transactions, the payout amount shown during your order is a quote for the estimated value. The final price will be locked when Crossmint receives and confirms the crypto asset you are selling.

Spreads

Crossmint may include a spread in the asset price shown during your transaction. This spread helps cover:

  • Market volatility of crypto assets

  • Increased likelihood of successful transaction completion

  • Operational costs not covered by other fees

  • Liquidity provision

All spreads are included in the total asset price shown to you during the checkout process. The asset price displayed is the final price you will pay or receive.

For transactions involving currency conversions where there is no direct crypto-to-crypto or fiat-to-crypto pair, we use prevailing mid-market exchange rates from our liquidity providers. The exact exchange rate used will be shown on your transaction receipt.

Fees

Crossmint charges fees based on the type of service you use and your payment method.

After processing your transaction, you will receive a receipt that details:

  • The type and value of assets you sent

  • The type and value of assets you received

  • All fees charged for the transaction

If you have questions about your fees, please contact us at support@crossmint.com.

Fee Types

A. Network Fee (Gas Fee)

The network fee covers the costs associated with processing transactions on the blockchain network. This fee varies based on:

  • Current network congestion

  • Transaction complexity

  • Blockchain network being used

  • Transaction priority/speed

B. Processing Fee

The Crossmint processing fee covers operational costs including:

  • Payment processing

  • Fraud prevention and chargeback protection

  • KYC/AML compliance

  • Transaction processing infrastructure

  • Customer support

Processing fees vary based on:

  • Payment method

  • Transaction type (buy or sell)

  • Transaction amount

  • User location

Standard Processing Fees:

Payment Method

Buy Processing Fee

Sell Processing Fee

Credit/Debit Cards

0.5 to 4.5%

0.5 to 4.5%

Currency-Specific Adjustments: If you are buying or selling crypto assets in currencies other than USD or EUR, Crossmint may apply an additional currency conversion fee of 0.5% to 2%, depending on the specific currency.

The processing fee will always be shown as a line item before you confirm your transaction.

Stablecoin Orchestration: fees ranging from 0.03 to 0.40% and a minimum fee of up to $0.50 per transaction may apply.

C. Transfer Service Fee

The fees applicable to the execution of transfers are: (i) the fixed fees agreed in the applicable Order Form; and (ii) a variable fee ranging from 0.03 % to 0.40% on the euro equivalent amount of the transfer on the date of its execution, plus any applicable taxes. Such variable fee shall be communicated to the Client prior to each transaction. 

D. Partner/Platform Fee

When you access Crossmint services through a partner platform, marketplace, or application, an additional platform fee may apply. This fee is set by the partner and typically ranges from 0% to 10%, but is most commonly between 0% and 2.5%.

Costs

Crossmint incurs various operational costs when processing your crypto asset transactions. Understanding these costs helps explain our fee structure:

Blockchain-Related Costs

  • Network fees: Gas fees paid to blockchain networks for transaction processing

  • Smart contract execution: Costs for deploying and interacting with smart contracts

  • Cross-chain bridge fees: Fees for moving assets between different blockchain networks

Payment Processing Costs

  • Payment gateway fees: Charges from payment service providers

  • Foreign exchange costs: Currency conversion charges when processing international payments

  • Bank fees: Costs from financial institutions for payment processing and settlements

  • Chargeback costs: Costs associated with disputed transactions and fraud prevention

Compliance and Security Costs

  • KYC/AML verification: Identity verification and anti-money laundering screening

  • Fraud prevention: Advanced fraud detection systems and manual review

  • Blockchain analysis: Transaction monitoring and security screening

  • Regulatory compliance: Costs to maintain licenses and meet regulatory requirements

Liquidity and Market Costs

  • Liquidity provision: Costs paid to liquidity providers for crypto asset sourcing

  • Market making: Costs to maintain stable pricing and availability

  • Slippage protection: Reserves to cover market volatility during transaction processing

Infrastructure and Operations

  • Technology infrastructure: Servers, security systems, and development costs

  • Customer support: Support team and helpdesk operations

  • Transaction monitoring: Real-time monitoring and quality assurance

  • Failed transaction processing: Costs incurred for incomplete or failed transactions

Order Finality

When Your Order Becomes Final

For Buy Orders (On-Ramp): Your purchase order becomes final when:

  1. We receive confirmed payment from your payment method, AND

  2. All KYC/AML checks are successfully completed, AND

  3. The purchased crypto assets are delivered to your specified wallet address or Crossmint custodial wallet

For Sell Orders (Off-Ramp): Your sell order becomes final when:

  1. We receive and confirm the crypto assets in the wallet address we provided to you, AND

  2. All KYC/AML checks are successfully completed, AND

  3. The fiat payment is initiated to your designated bank account or payment method

For Transfers: As a general rule, transfers are irrevocable once confirmed by the Client and received by the Provider. In the case of external transfers, once the transaction has been broadcast to the network, the operation cannot be reversed by the Provider, given the inherent nature of distributed ledger technology.

Important Notes on Finality

  • All orders are subject to successful completion of anti-money laundering (AML) and sanctions screening

  • Blockchain confirmation times may vary based on network conditions

  • Once an order is final, it generally cannot be cancelled or reversed

  • Fiat payment settlement times depend on your bank or payment provider's processing times

  • You will receive email confirmation when your order reaches finality

Cancellations and Refunds

Orders can only be cancelled before they become final. Once an order is final as defined above, cancellation is not possible due to the irreversible nature of blockchain transactions. Please review all transaction details carefully before confirming your order.

For questions about order status or issues with your transaction, please contact our support team at support@crossmint.com.

Additional Information

Regulatory Compliance

Crossmint operates in compliance with applicable regulations in the jurisdictions where we offer services. Our pricing disclosure is designed to meet transparency requirements under relevant financial services regulations.

Price Guarantee

The price shown to you at checkout is guaranteed for a limited time (typically 10 seconds) to allow you to review and confirm your order. If you do not complete your order within this time window, the price may be updated to reflect current market conditions.

Third-Party Fees

Please note that your bank, card issuer, or payment provider may charge their own fees for:

  • International transactions

  • Currency conversions

  • Wire transfers or bank transfers

  • Card payments

These third-party fees are not controlled by Crossmint and are not included in our fee disclosures. Please check with your financial institution for their fee schedule.

Contact Us

If you have any questions about our pricing, fees, or this disclosure, please contact us:

This pricing disclosure is subject to change. We will notify you of material changes and update the "Last Updated" date at the top of this page. Your continued use of Crossmint services after such changes constitutes acceptance of the updated pricing terms.