I can't find the OTP. How else can I verify myself?

Review the steps for locating and confirming the OTP (One Time Password) here.

Yes, we have an alternate verification flow!

To access this form of verification:

  1. Click on the NFT you wish to transfer out
  2. Click on the button that says Export
  3. You will be redirected to a verification flow where you will be asked to submit a picture of your ID (both front and back) and a selfie in order to be verified.

This is a standard process we must undergo for security reasons.

If you need more help, please send us a support message.


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