Review the steps for locating and confirming the OTP (One Time Password) here.
Yes, we have an alternate verification flow!
To access this form of verification:
- Click on the NFT you wish to transfer out
- Click on the button that says Export
- You will be redirected to a verification flow where you will be asked to submit a picture of your ID (both front and back) and a selfie in order to be verified.
This is a standard process we must undergo for security reasons.
If you need more help, please send us a support message.
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