Does my Persona Verification have to Match the Credit Card Owner?

When you make a transaction with Crossmint, we prioritize the security of your account and your funds. Therefore, Crossmint may request for you to pass the Persona Verification process to prevent fraudulent activities. It is important to note that all the information you provide during the verification process must match with the owner of the credit card that was used for the transaction.


If the credit card owner and the person filling out the Persona Verification process are different, Crossmint won't be able to transfer your NFTs. We understand that this may be inconvenient at times, but it is essential to ensure the safety and security of everyone, including your own.

At Crossmint, we take the security and safety of our company, customers, and clients very seriously. As part of this effort, we ask that you join us in our commitment to security by being vigilant and reporting any suspicious activity that you may come across. Together, we can build a safer and more secure community for all. Thank you for being part of this mission.



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